American Eagle Rail Group

Shipping & Handling:

A.E.R. Group Incorporated stated shipping and handling charges are for the Continental Unites States. APO and other destinations may require higher associated shipping fee’s. While it is the A.E.R. Group Inc. to ship items within 3 days of payment (via USPS Priority Mail) there may be delays associated with volume, act of God or other circumstances beyond our control. Large items (4 lbs or more) may be shipped UPS Ground. From the time you receive your shipment notification via Email; your purchase should arrive within 5 to 3 business days. If shipment occurs via UPS ground please allow 7-10 business days.

Yes! The AER Group On-Line Store will email  you automatically each time the status has changed. If the product has shipped- you'll know about it!

• Upon purchase - you will receive a confirmation email. Once we have received your payment, you will receive an email from us notifying you that your item has shipped. Spam-blocking software and other factors will sometimes block our notifications.
• Upon shipment - you will receive a notification that your item has been shipped. Once we have received your payment, you will receive an email from us notifying you that your item has shipped. Spam-blocking software and other factors will sometimes block our notifications.

We currently utilize the United Postal Service (UPS) and the United States Postal Services (USPS). When your package label is printed, you will receive a notification of the carrier’s tracking number. If you are an International buyer we ship everything via FedEx International and ask that you contact our office for International rates before paying for your items.

We take pride in our profession and package products with the greatest of care. Most products are surrounded by Styrofoam “Peanuts” or bubble wrap and boxed securely. If you need other shipping arrangements, please call us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Due to multiple requests from International & Domestic buyers for shipping handling quotations, the A.E.R. Group will only furnish quotations within three (3) business days in close of the auction.

To ensure your buying satisfaction we ask our customers to follow A.E.R. Group Inc. policies to help facilitate purchase and shipping arrangements.

Items are available for local pick-up. Please contact customer service to arrange store location and times.

International Customers:

The A.E.R. Group will ship all international goods by the following methods:

• Parcel shipping weight under 4 lbs. are shipped:
• USPS Global Air Parcel Post or USPS Global Priority Mail (GPM)
• Parcel shipping weight over 4 lbs. are shipped :
• USPS Global Air Parcel Post or USPS Global Express Mail (EMS)

No other method will be considered.

We therefore ask that you please do not request other methods of shipment.

International Customs:

The A.E.R. Group Inc. conforms to all custom regulations. Please do not ask us to mark International or Canadian packages as a “gift” or for an amount less than the invoiced price (these are federal forms that require signatures attesting that all statements made are true). Duties/taxes are the responsibility of the buyer. We are happy to combine orders to save shipping cost to our customers.

Combining Shipping & Handling:

We will gladly combine our clients “Shipping” and/or “Handling” to reduce the total costs on multiple purchases. The Maximum number of combined listings purchased is forty (40). Multiple transactions are transactions are eligible to be extended past the first date of the first purchase.

Payment for all items must be received within ten (10) days of the first item being purchased in order to receive combined shipping and handling.

Please Note:

International buyer should contact us PRIOR TO and/or IMMEDIATELY AFTER the first purchase to inform us of the intent to combine shipping/handling on multiple purchases. Also, please email A.M.R. for a combined invoice when finished buying.

Multiple purchase items must be billed on one invoice with one payment. Items paid on separate invoices with separate payments are not eligible for combined shipping/handling.

For combined purchase please does not use the eBay checkout until you have received your total combined shipping/handling invoice. Your combined shipping/handing savings will post in the Sellers Discount Portion of the invoice.

For custom ordering or heavy items, please contact customer service for shipping fee’s.

Payments:

United States & International Buyers

Payment for all items must be received within three (3) days of completion of the auction and/or first item being purchased. A.E.R. Group Incorporated will file on unpaid items on the 8th day after purchase. In addition, we will close disputes on/before the 10th day after the purchase. All unpaid items will be immediately re-listed.

All payments MUST be in U.S. dollar. We gladly accept PayPal (VISA, MasterCard),

Other forms of payment payable to:

The A.E.R. Group Inc.

• Product(s) will ship once payment source has been confirmed.

Security:

Credit Card information is encrypted and sent via SSL secure transmission, the latest and most secure technology available. No Credit Card information is maintained after the sale, unless otherwise requested by buyer.