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Home Our Store Policies General Policies
Listing Disclaimer

All of our items are offered as is. Conditions of the described item are based on cosmetic appearance and are untested unless other wise stated. Photographed items & descriptions are as new in our opinion unless otherwise listed. Pleas read all descriptions and payment information before bidding. If additional photos are needed please contact us via email.

Security

Credit Card information is encrypted and sent via SSL secure transmission, the latest and most secure technology available. No Credit Card information is maintained after the sale, unless otherwise requested by buyer.

Privacy

Information you give us is never sold or given to others. You will never receive unsolicited email from us. We appreciate your business and respect your privacy.

Returned Items

Most items sold are offered with exception of custom items offer a full bid price money back guarantee if not satisfied. Items must be returned within seven (7) days of receipt to qualify for a refund. Buyer is to pay all costs associated with the returned item(s).

Errors in Listings

If you have detected a listing error (e.g. photo not matching description), please do not bid on the item and contact customer service. Should a bid be processed on listings with errors, order processing will be at the corporate discretion. Please note, the AMR Group reserves the right whether or not to complete the transaction.

While we strive to ensure the highest customer service we understand that errors may occur. We thank you for choosing your product(s) with our organization.

Satisfaction

We want your complete satisfaction. We want you to buy from us with confidence, tell a friend and return to buy other products. If you are not satisfied with your purchase you may return it within fourteen days of purchase. Unfortunately, we cannot accept custom items or partially assembled kit or items that have been altered or damaged after receipt.

We will credit your account with full purchase price, excluding shipping charges. We only ask that you return the item in new condition and its original packaging.

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Contact The American Eagle Railroad Group For Custom Model Railroad Construction Services at (859) 577-5007 Today!

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